Outbound PM Update Calls

System Master Switch

When OFF, no outbound calls are ever placed regardless of per-job toggles. Opt-in by design.

System disabled

Global on/off for the entire outbound-call engine.

Update age threshold (days) Call when a job's last human update is older than this.

EAC variance threshold (%) Call when forecast cost variance exceeds this percent.

Call window hour (0–23, Central) Local hour the driver dials at (e.g. 16 = 4 PM CT).

Max jobs per call Cap of at-risk jobs covered in one call to a PM.

Max retries Re-dial attempts on no-answer / failure.

Retry delay (minutes) Wait between re-dial attempts.

Optional per-territory overrides of the global defaults (e.g. "Kansas City", "Colorado"). Blank fields fall back to global.

Territory	Enabled	Age	Var %	Window	Max jobs	Retries	Delay
No overrides.

Flip a job ON to make it eligible for outbound update calls (still gated by the master switch). Per-job threshold overrides are optional.

Calls	Job Code	Name	PM	PEx	Status	State	Last Update	Overrides
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PTO / out-of-office windows suppress calls. Outlook-sourced rows sync nightly and are read-only; manual rows can be added or removed here.

Person / Scope	Type	Start	End	Delegate	Source
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One row per PM call window. Click a row to see covered jobs and the transcript.

Call Window	Callee	Outcome	Attempts	Territory	Next Retry
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